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Article ID: 000053930
Last Modified Date: 10/12/2021
Access Level: Public

RealPresence Immersive Studio / Flex systems can get an echo that is specific to a persons higher pitched voice characteristics.

People with a higher pitched voice can cause an echo of certain frequencies within that persons voice.
It is not extremely obvious, but noticeable.
These frequencies can get past the echo canceler.
A custom SoundStructure file needs to be created that specifically addresses these higher frequencies.