SupraPlus Wireless (CS351/CS361): How to Subscribe (Pair) a Headset to the Base
How do I subscribe a new SupraPlus headset, or resubscribe an existing headset, to the base?
The headset and base unit are subscribed to each other right out of the box. If you need to use a replacement headset, you first have to subscribe (or introduce) it to the base. Additionally, if you have linking issues or can't hear your callers, try resubscribing the headset to the base. To subscribe a new headset or resubscribe an existing headset to the base:
- Enable the multi-shift pairing feature by pressing the + button located on the back of the base for about 5 seconds, until the red indicator light on the front of the base blinks twice.
- With the charged headset out of the charging cradle, press either the + OR - volume button for 3 seconds until the headset talk indicator light glows.
- Place the headset into the charging cradle. When the light goes out, the headset is successfully subscribed/paired and ready to use.
- Although it isn't necessary, you may wish to turn off multi-shift pairing on the base by pressing the - button located on the back of the base for about 5 seconds, until the power indicator light on the front of the base blinks twice.
NOTE: Only the last paired headset will work, so you will have to repeat this process whenever you need to use a different headset with the system. If you need to use multiple headsets with the same base, please click here for more information. You cannot be on a call when you enable or disable the multi-shift pairing feature. TIP: If you are having audio quality issues, such as static, try resetting the system.