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Article ID: 000052035
Last Modified Date: 10/12/2021
Access Level: Public

What's new in RealPresence Immersive Studio 6.1.0

(Feb 2017) Polycom announces the release of version 6.1.0 software for the Polycom RealPresence Immersive Studio 6.1.0. DOWNLOAD THE SOFTWARE AND READ THE DOCUMENTATION:   WHAT"S NEW: Version 6.1.0 includes support for SNMP and enhanced Help Desk.
  • SNMP Support: RealPresence ITP systems now support Simple Network Management Protocol (SNMP) version 1, 2c, and 3.
  • Enhanced Help Desk Support: RealPresence ITP systems now support enhanced Help Desk support. You can call Technical Support from the RealPresence Touch with any RealPresence ITP system.
  RESOLVED ISSUES:     KNOWN ISSUES: Polycom recommends that you use a bridge when connecting the following systems:
  • Four-screen Polycom RealPresence Experience (RPX™) Series system to the RealPresence Immersive Studio and RealPresence OTX Studio systems. Using a bridge delivers the best
    immersive continuous room layout. If you connect a four-screen RPX system to a RealPresence
    Immersive Studio or RealPresence OTX Studio system without using a bridge, the connection adjusts
    for the different aspect ratios by dropping the video from the fourth RPX system codec and displaying
    black bars around the 4:3 aspect ratio RPX system video feeds.
  • Two-screen Polycom RealPresence Experience (RPX™) Series system or standalone endpoint to
    the RealPresence Immersive Studio system. Using a bridge delivers the best immersive continuous
    room layout. If you connect an RPX two-screen system to a RealPresence Immersive Studio system
    without using a bridge, the Immersive Studio system sends only the center and left sections video (for
    two-screen RPX systems) or center section video (for standalone systems), not the whole room.
    .