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Group Series - Exposure of Sensitive Information to an Unauthorized Actor

Vulnerability Summary

The Poly Group Series (all models) contains a software update vulnerability that could lead to information leakage. 


Last Update: 6/23/2015
Initial Public Release: 6/23/2015
Advisory ID:  PLYTV15-06

Product Affected
RealPresence Group Series 310

Prior to 4.3.0

4.3.1 or later
RealPresence Group Series 500

Prior to 4.3.0

4.3.1 or later
RealPresence Group Series 550

Prior to 4.3.0

4.3.1 or later
RealPresence Group Series 700

Prior to 4.3.0

4.3.1 or later

Poly recommends customers upgrade to app version 4.3.1 or later.



For customers who cannot upgrade to the fixed version, administrators can mitigate this vulnerability by following standard best practices and placing all video endpoints behind firewalls.


Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support(888) 248-4143, (916) 928-7561, or visit the Poly Support Site.



Poly would like to thank Daniel Abreu from Amcom for reporting security vulnerabilities to us and for their coordinated disclosure.

Revision History
1.0 6/23/2015 Initial Release
2.0 3/11/2022 Format Changes

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